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Can I use direct deposit for one time deposits?

Yes. You can deposit your tax refund or other one time payments from institutions that offer direct deposit. Use the routing number and account number provided with your card.

What happens to my direct deposit if I change jobs?

The payments from your previous job will stop automatically. To re-start direct deposit with your new employer, fill out another direct deposit form, sign it and hand it to your new employer.

When will the money be available?

Your money will normally be available before you get up on your payday if you are using Direct Deposit. If you are loading cash at a Western Union location, your money will generally be available instantly.

How do I add cash to my prepaid account?

To add money to your prepaid account using cash, you will need to take your cash and card number to a Western Union location.

How do I know if my money was added to my prepaid account?

When adding cash at a Western Union location, the store should provide you with a receipt number or reference number for each transaction. Please save this transaction number. You can also get your balance information using our SMS text alert service or by using mobile banking service.

How much does adding money to my prepaid account cost?

Direct Deposit is absolutely free. When you add money to your prepaid account with cash at a Western Union location, the store location normally charges a "fee" for this service. Load-n-go does not charge for adding money to your prepaid account.

Why do I have to pay a fee to add cash to my prepaid account?

Load-n-go does not charge any fees for adding money. However, if you want to add cash at a Western Union location, most stores charge a fee of $3.50 to $4.95. Adding your paycheck automatically is fast, free and easy with direct deposit.

How can I get a Secondary Card for a family member?

To order an easypay Secondary Card for a friend or family member, call us at 1-702-535-5300 between the hours of 7:00am to 4:00pm Monday thru Friday PST. There is a one-time fee of $9.95 to order the card.

How much money can I move between my easypay Prepaid Card and my
easypay Secondary Card at one time?
You can move up to $500 a day to/from your easypay Card.

 

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© Copyright 2008 - Load-n-go, Inc.
The easypay Card is issued by Palm Desert National Bank, Palm Desert, CA, pursuant to a license from MasterCard Incorporated.

Palm Desert National Bank; Member FDIC.

Palm Desert National Bank
*Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
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