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Do I need to notify Load-n-go if I lost my mobile phone?

No. You should report the loss to your mobile carrier who will stop service to your phone.
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I have disconnected my mobile phone. Will Text Message Banking service continue to work?

It is recommended that you terminate your service before you disconnect your phone. You can terminate your service by texting “STOP” to 42265.

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Will my spouse and I be able to access our joint account from two different mobile phones?

Yes. Two people can have access to the same joint account number via their individual mobile phones.
   

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The easypay Prepaid MasterCardŽ/VisaŽ is issued by First California Bank, pursuant to a license from MasterCardŽ/VisaŽ Incorporated.

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*Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
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