Direct deposit is a service that allows you to
authorize your employer or benefits providers to electronically send your pay
directly to into your prepaid account.
Your routing number will be already filled in on the direct deposit form you print out. To find your account number you will need the card carrier you received with your card, or you may call Customer Service at 877- 850-9652 to get your account number.
Yes. Most employers and benefits providers offer
direct deposit as an option to get your money. Check with your employer or
benefits provider to verify.
When will the money from my payroll check be
available with direct deposit?
Payroll checks received by direct deposit are
available the same business day they are received by us. The date is typically
on your payday if your payday is a normal business day.
Load-n-go offers direct deposits to your card at no cost. This
service is easy to set up and a convenient way to access your cash immediately
without paying check cashing fees.
Can I use direct deposit to deposit my tax
refund?
Yes. You can deposit your tax refund or other one
time payments from institutions that offer direct deposit. Use the routing
number and Direct Deposit Account (DDA) number provided on your direct deposit
form. There is a direct deposit limit of $5,000 so if you expect your tax refund
to be more than $5,000 you should not set up direct deposit because the deposit
will be refused.
What happens to my direct deposit if I change
jobs?
The payments from your previous job will stop
automatically. To restart direct deposit with your new employer, fill out
another direct deposit form, sign it and hand it to your new employer.
*Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.